Legal Information
This page contains the Terms of Use, Disclaimer, Cookie Policy and Privacy Policy for www.nicolebadotti.com, operated by Nicole Badotti.
Terms of Use
Last updated: May 2026
1. Introduction
These Terms of Use govern your access to and use of www.nicolebadotti.com and any associated content, services, digital products or programmes (the "Website").
By accessing or using this Website, you agree to be legally bound by these Terms. If you do not agree, you must not use this Website.
This Website is operated by Nicole Badotti, a sole trader based in Brazil, serving clients internationally including in the United Kingdom, Europe, Brazil and Australia.
You must be at least 18 years old to use this Website or purchase any services.
2. Changes to These Terms
We may update these Terms from time to time. The updated version will be effective upon publication on this Website. Continued use of the Website constitutes acceptance of the revised Terms. We recommend checking this page periodically.
3. Website Access
We reserve the right to modify, suspend or withdraw any part of the Website without notice.
We do not guarantee that the Website, or any content on it, will always be available or uninterrupted.
You are responsible for ensuring that all persons accessing the Website through your internet connection comply with these Terms.
4. Intellectual Property
All content on this Website, including text, graphics, logos, images, videos, downloads and programme materials, is owned by or licensed to Nicole Badotti and is protected by applicable copyright and intellectual property laws.
You may access the Website for personal, non-commercial use only. You must not:
- Copy, reproduce, distribute or republish content without written permission
- Modify or create derivative works
- Use any content for commercial purposes
Unauthorised use may result in legal action.
5. Coaching and Educational Disclaimer
All content, programmes and services are provided for educational and informational purposes only. They do not constitute medical advice, psychological or psychiatric treatment, or legal or financial advice.
You remain fully responsible for your decisions, actions and results. If you have a medical or mental health concern, you should consult a qualified professional.
6. Purchases, Payments and Cancellation Rights
If you purchase any service, digital product or programme, you agree that all information provided is accurate and complete and that you are authorised to use the selected payment method.
We reserve the right to refuse or cancel orders in cases of suspected fraud, pricing errors or misuse.
Consumer Cancellation Rights (UK and EU clients)
If you are a consumer based in the United Kingdom or European Union, you have the right to cancel a service contract within 14 days of purchase without giving any reason, in accordance with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (UK) and the EU Consumer Rights Directive.
If you request that services commence within the 14-day cancellation period and services have already been partially delivered, you may be charged for the portion of services provided up to the point of cancellation.
To exercise your right to cancel, please contact us at info@nicolebadotti.com within 14 days of your purchase.
Refunds, where applicable, will be processed within 14 days of receiving your cancellation request.
Digital products that have been downloaded or accessed may not be eligible for refund once delivery has commenced.
7. User Conduct
You agree not to use the Website unlawfully, upload harmful or malicious material, infringe intellectual property rights, attempt to gain unauthorised access to the Website, or disrupt or interfere with Website functionality. We reserve the right to restrict or terminate access for violations of these Terms.
8. User Contributions
If you submit comments, testimonials or other materials, you confirm that you own the rights to that content and grant us permission to use, reproduce and display it for legitimate business purposes. We reserve the right to remove any content at our discretion.
9. Third-Party Links
This Website may contain links to third-party websites. We are not responsible for their content, policies or practices. Accessing third-party sites is at your own risk.
10. Limitation of Liability
To the fullest extent permitted by applicable law, we shall not be liable for indirect or consequential losses, loss of income, business or opportunity, or technical interruptions or website unavailability.
Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or any liability that cannot legally be excluded.
11. Data Protection
Your personal data is handled in accordance with our Privacy Policy below and applicable data protection law, including the UK GDPR and Data Protection Act 2018 where applicable to our UK and EU clients.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales in relation to UK and European clients. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
13. Contact
If you have any questions about these Terms, please contact:
Disclaimer
Last updated: May 2026
The content provided on www.nicolebadotti.com, including articles, programmes, sessions, digital resources, newsletters, social media content and any related materials, is made available for general informational and educational purposes only.
Nothing on this Website or in any associated content constitutes medical, psychological, psychiatric, legal or financial advice.
My work focuses on personal development, self-respect, lifestyle alignment and wellbeing strategy. It is not a substitute for diagnosis, treatment or professional healthcare services.
You should not disregard, delay or replace professional medical advice based on information obtained from this Website or from any programme or session. If you have concerns about your physical or mental health, you should consult a qualified healthcare professional.
Participation in coaching or educational services is voluntary. You remain fully responsible for your decisions, actions and results.
While I aim to provide accurate and up-to-date information informed by ongoing study and reputable sources, no guarantees are made regarding outcomes. Individual results vary and depend on multiple factors, including personal context, commitment and circumstances.
By using this Website and its services, you acknowledge and accept that any reliance on the information provided is at your own discretion and risk.
Cookie Policy
Last updated: May 2026
This Cookie Policy explains how www.nicolebadotti.com ("Website") uses cookies and similar technologies. This Website is operated by Nicole Badotti.
We use cookies in accordance with the UK General Data Protection Regulation (UK GDPR), the Privacy and Electronic Communications Regulations (PECR) and, where applicable to EU visitors, the EU ePrivacy Directive. This policy has been updated to reflect the Data (Use and Access) Act 2025 (DUAA).
1. What Are Cookies
Cookies are small text files placed on your device when you visit a website. They help the website function properly, improve user experience and provide analytical information. Cookies cannot access other data on your device or run programs.
2. Types of Cookies We Use
Strictly Necessary Cookies
Essential for the proper functioning of the Website. These cannot be disabled. They enable core functions such as security, navigation, session management and your cookie consent preferences.
Analytics Cookies (Performance)
We use Google Analytics (GA4) to understand how visitors use this Website — for example, which pages are visited most, how long visitors stay and how they arrived. This data is aggregated and used to improve our Website.
Under the Data (Use and Access) Act 2025, certain aggregated analytics activities may be permitted without consent where they do not involve identifying individual users. However, we have implemented consent-based controls for all analytics cookies as a matter of best practice. Google Analytics cookies will only be set after you provide consent via our cookie banner.
The analytics cookies used include:
- _ga — Distinguishes users. Duration: 2 years.
- _ga_[ID] — Maintains session state. Duration: 2 years.
Functional Cookies
These allow the Website to remember your preferences and choices, such as your cookie consent settings, to provide a more consistent experience. Duration varies.
Targeting Cookies
We do not currently use targeting or advertising cookies. If this changes, this policy will be updated and consent will be sought before any targeting cookies are placed.
3. Third-Party Cookies
Some cookies may be placed by trusted third-party services we use, including:
- Google Analytics (analytics) — Privacy Policy
- Kit (ConvertKit) (email marketing) — Privacy Policy
- Calendly (appointment booking) — Privacy Policy
- Formsubmit (contact form processing) — Privacy Policy
These third parties process data in accordance with their own privacy policies. We encourage you to review them.
4. Legal Basis
Under UK PECR and UK GDPR, the legal basis for placing non-essential cookies is your freely given, specific and informed consent. We obtain this consent via our cookie banner before any non-essential cookies are placed. You may withdraw consent at any time.
5. Managing Cookies
You can manage your cookie preferences at any time through our cookie banner settings. You may also adjust your browser settings to block or delete cookies. Please note that disabling certain cookies may affect Website functionality.
6. Cookie Retention Periods
Session cookies expire when you close your browser. Persistent cookies remain on your device for the duration specified in Section 2 above unless deleted earlier. You can delete cookies at any time through your browser settings.
7. Changes to This Policy
We may update this Cookie Policy from time to time, including in response to changes in applicable law or our use of third-party services. The latest version will always be available on this page.
8. Contact
If you have any questions about this Cookie Policy, please contact:
Privacy Policy
Last updated: May 2026
1. Introduction and Data Controller
Nicole Badotti ("we", "us", "our") respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit www.nicolebadotti.com (the "Website"), purchase services, subscribe to communications or otherwise interact with us.
Nicole Badotti is the data controller for the purposes of applicable data protection law. We process the personal data of UK and EU-based clients in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. For EU-based clients, we also observe the requirements of the EU GDPR where applicable.
If you have any questions, you may contact us at: info@nicolebadotti.com.
2. The Data We Collect
We may collect and process the following categories of personal data:
- Identity Data: Name.
- Contact Data: Email address, phone number.
- Transaction Data: Details of services purchased and payments made.
- Technical Data: IP address, browser type, device information, pages visited, time spent on pages (collected via Google Analytics).
- Communications Data: Messages sent via our contact form or email.
- Marketing and Preferences Data: Your newsletter subscription status and communication preferences.
We do not intentionally collect Special Category Data (such as health data, biometric data, political opinions or religious beliefs). Please do not share sensitive personal information through our contact form or email unless it is directly relevant to a coaching enquiry.
3. How We Collect Your Data
We collect personal data through:
- Direct interactions, such as when you complete our contact form, book a consultation via Calendly, subscribe to our newsletter via Kit, or email us directly.
- Automated technologies, including cookies and Google Analytics when you use the Website (subject to your consent).
- Third-party providers, such as Formsubmit (contact form processing) and Kit (email marketing).
4. How We Use Your Data and Lawful Basis
We use your personal data only where we have a lawful basis to do so under UK GDPR. The lawful bases we rely on are as follows:
- Contract: To provide and administer coaching services you have purchased or enquired about.
- Legitimate Interests: To improve our Website, respond to enquiries and maintain records of our communications, where your interests do not override ours.
- Consent: To send you our newsletter (The Respect Letter) and to place non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of processing before withdrawal.
- Legal Obligation: Where we are required to retain data for tax, accounting or legal compliance purposes.
5. Data Retention
We retain your personal data only as long as necessary for the purposes for which it was collected. Our retention periods are as follows:
- Contact form enquiries: 12 months from last contact, unless a coaching relationship commences.
- Client session records and correspondence: 6 years from the end of the coaching relationship, in line with standard UK contractual limitation periods.
- Newsletter subscribers: Until you unsubscribe, plus 12 months.
- Financial and transaction records: 6 years, as required by HMRC.
- Website analytics data (Google Analytics): 26 months (as configured in Google Analytics).
After the relevant retention period, data will be securely deleted or anonymised.
6. Marketing Communications
You will receive our newsletter (The Respect Letter) only if you have explicitly opted in. You may unsubscribe at any time using the link in any email or by contacting us directly. Withdrawal of consent does not affect the lawfulness of processing before withdrawal.
7. Cookies and Analytics
We use cookies and Google Analytics to understand how our Website is used and to improve user experience, subject to your consent. Please see our Cookie Policy above for full details.
8. Data Sharing and Third-Party Processors
We share personal data only with trusted third-party service providers who process data on our behalf and are contractually required to protect your information. These include:
- Google Analytics (website analytics) — data may be processed in the US under appropriate safeguards
- Kit (ConvertKit) (newsletter management) — data may be processed in the US under appropriate safeguards
- Calendly (appointment booking) — data may be processed in the US under appropriate safeguards
- Formsubmit (contact form processing)
We do not sell your personal data to any third party.
We may disclose data if required to do so by law, court order or regulatory authority, or to protect our legal rights.
9. International Data Transfers
Some of our third-party service providers are based outside the UK and European Economic Area (EEA), including in the United States. Where data is transferred internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or equivalent protections recognised under UK GDPR. We only use providers who participate in recognised data transfer frameworks or who provide equivalent protections.
10. Your Rights
Under UK GDPR, you have the following rights in relation to your personal data:
- Right of access: To request a copy of the personal data we hold about you.
- Right to rectification: To request correction of inaccurate or incomplete data.
- Right to erasure: To request deletion of your data in certain circumstances.
- Right to restrict processing: To request that we limit how we use your data.
- Right to object: To object to processing based on legitimate interests or for direct marketing.
- Right to data portability: To receive your data in a structured, commonly used format.
- Right to withdraw consent: At any time, where processing is based on consent.
To exercise any of these rights, please contact us at info@nicolebadotti.com. We will respond within one month of receiving your request.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you are based in the UK: www.ico.org.uk | 0303 123 1113.
If you are based in the EU, you may also lodge a complaint with your local data protection authority.
We encourage you to contact us first to resolve any concerns before contacting a regulatory authority.
11. Data Security
We implement reasonable technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure or loss. These include use of secure, reputable third-party service providers and restricted access to personal data. However, no method of online transmission can be guaranteed to be completely secure. If you have any concerns about the security of your data, please contact us immediately.
12. Children
This Website is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us and we will delete it promptly.
13. Changes to This Policy
We may update this Privacy Policy from time to time, including in response to changes in law or our data processing activities. The latest version will always be available on this page, with the date of last update shown at the top of this section. Where changes are significant, we will notify newsletter subscribers by email.
14. Contact
For questions regarding this Privacy Policy or to exercise your data rights, please contact: